Witness Mischa Gelb’s delight as Jason Hill reveals the generous terms of the HX50 warranty and explains that just as with the design process, it was inspired by the premium level of customer service offered by the high-end automotive industry, complete with the benefit of components manufactured in-house, to offer outstanding support and reassurance to owner/pilots.

Find out about how the decision to dedicate much of the development budget to intensive engineering and testing, far beyond what would be done with a traditional certification approach, means that the usual “teething problems” associated with launching a new model can be avoided.